Friday, August 1, 2008

Writing Web Copy

By Derek Gehl


Here are the four writing myths that stand between you and your sales.

When you're writing Web copy, there's only important rule you need to remember...

Write exactly how you talk.

Forget all the rules your English teacher told you about. It's okay to end your sentences in a preposition... or start them with "And" or "But." On the Web, people read differently.

A formal style of writing actually STOPS people from reading... and if they're not reading, they're not buying.

Let's take a look at four writing myths you can toss out the window when you sit down to write your next article or salesletter...

Myth #1: Sentence structure

Reality: Simple sentences are the rule online.

Online, people want information - and they want it fast! And they DON'T want to have to work at deciphering it.

Keep your sentences short. They're ALWAYS easier to read than longer ones. Avoid complex sentence constructions. On the Web, "ing" words are the enemy!

Don't say, "By following this program carefully, taking supplements religiously, and drinking lots of water every day, you will lose weight."...

... say "Follow this program carefully. Take supplements religiously. And drink lots of water every day. You WILL lose weight."

Remember, you're writing to short attention spans.

Myth #2: Writing must be formal

Reality Check: Keep it real.

Readers respond best when they feel you're talking to them personally. So write as if you're talking to someone you really care about and...

Use a casual and friendly tone. Imagine that you're talking to a friend or family member. To help your readers identify with your words on a personal level, use "you" as often as possible.

Mimic the irregular cadence of speech. Go ahead and write in sentence fragments. Feel free to start sentences with "and," "but," and "or." It's simply how we speak, whether Miss Manners approves or not.

Use contractions whenever possible. "It's" sounds way more natural and informal than "it is".

It's okay to use slang if it's appropriate for YOUR target market.

Myth #3: Use proper punctuation

Reality Check: Use informal punctuation to mimic regular speech.

You know how your teachers always warned you against using dashes, ellipses, and bullet points, because they displayed lazy writing?

When you write for the Web, you are writing for the LAZY READER. (Well, not so much "lazy" as "bombarded by a relentless onslaught of information, and constantly pressed for time.")

So make their job as easy as possible by breaking up long sentences. Dashes - like these - create white space between your phrases so each phrase stands out more.

Ellipses are a great for separating items in a list. Maybe you want to give the reader a set of options... Or create a sense of time passing within the sentence... Or build anticipation before getting to the "big reveal."

Use ALL CAPS to highlight the words you'd emphasize while speaking. Putting lists in bullet points so they're easy to read. Bullets say "Hey look, here?s a list!"

Myth #4: Readers will read every word

Reality Check: People SCAN for the most important information.

Ever noticed how a single word can make your ears perk up when you're half listening to a conversation?

Certain words jump out at you to let you know when to pay closer attention. Format your text so your most important content leaps off your pages:

* Use "choppy" structures to mix up paragraphs of different lengths.

* Write your most dramatic ideas as stand-alone one-sentence paragraphs.

* Use subheads to pique curiosity and drive eyes down the page.

* Use bold type to highlight your most important ideas.

* Place your MOST important idea at the beginning or end of the paragraph where they'll be noticed most.

Hear the words in your head as you write. to keep yourself from stiff formal writing! Then, read your work out loud when you're done. Any stumbling blocks will become immediately obvious.

If you write the way you talk, your readers will "listen.

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