Wednesday, January 14, 2009

BOGO and B1G1 redefined

By David Anttony

Definitions of English words often change quite rapidly these days. In the not-to-distant past the definition of words was often set in concrete. Today the meaning can change in the blink of an eye. With new and faster ways to exchange ideas and with wider and more culturally, socially and educationally diverse groups connecting together - words are put back on the hard anvil of evolution and transformed into something new and more reflective of current life and living.

There's a significant global movement happening where consumers are asking business to take care of the things they care about such as the less fortunate in society and the environment. The request is mainly tacit and despite it being an ironic request it by far indicates still that we are in a time of vast change. Consumers these days want their cake and eat it. They not only want cheap products, they also want the environment to be preserved and they want workers to be well looked after.

Until recently there was no real answer to this complex puzzle but today one actually exists. It exists in the reforging of a simple single word - GET. Today there is a new movement of consumers wanting to get and at the same time give. They are reforging the word GET into the word GIVE.

Every day I receive a notice from Google Alerts for two words - B1G1 and BOGO. It tells me all the new places that these words are being used on the Internet. I can now see that the new meaning of these words is coming alive 'poco a poco' [Italian : poco, little + a, by + poco, little].

The B1G1 and BOGO acronyms both stand for Buy One GET One free. You buy one and you get given an extra one for free.

If you look on Wikipedia you will find these definitions for BOGO (there isn't a definition yet for B1G1) -

* An acronym in the retail industry that stands for Buy One Get One. For example, you could say "Buy 1 DVD, Get 1 FREE!

* An acronym in slang British that stands for Britons Of Greek Origin or Greek Britons.

* Bogo, Cebu, a city in central Philippines.

* An alternate name for the Bilen ethnic group of Ethiopia or their language, Blin.

* Norway, a village in Norway.

* The mascot of the ITESM CEM.

* BogoMips, an unscientific measurement of CPU speed

* BogoMips, an unscientific measurement of CPU speed

BOGO lights

There is an organisation in the USA called SunLight Solar founded by a gentleman called Mark Bent. He has created a special torch that not only is an amazing and robust solar-powered light, his company also gives a free torch to a family in need in developing nations for each one purchased. If you look on their website you will learn about their "BOGOlight".

"The BoGo - our Buy one/Give one - program has successfully provided lights to many, many thousands of people in the developing world, changing lives because of your purchase and participation." - BOGOlight.com

Mark Bent turned the acronym upside down when he started to use the word as part of his product name. For him now and the thousands who buy his lights, BOGO now means Buy One GIVE One. Each person gets to give a light every time they buy one for themselves. So now with each sale people who do not have the luxury of electricity can harness the power of the sun to support their lives.

There are many other well known and less well know businesses now doing Buy One Give One giving or transactional giving as it is becoming known. Some of the famous ones are One-Laptop-Per-Child (OLPC) and TOM'S Shoes. Some of the less well-known ones (in the USA at least) are based in New Zealand, Australia and the UK - Earthstar Publishing, Maple Muesli, Blinds Couture, Figure 8 Body Chains, Sunsplash Homes, Honestly Women magazine and Thavibu Gallery based in Thailand are just a handful of special businesses that are heading the Buy One Give One movement.

There are many Buy One Give One businesses now uniting under the common brand banner of Buy1GIVE1 managed by a Singapore based social enterprise which is becoming the home of transaction-based giving. Any business in the world can now integrate Buy One Give One giving with ease. It's like a 'CSR plug-in' allowing a business to instantaneously start giving from each and every sale, starting from just 1 cent. It's also no longer about giving an equivalent product to someone else. Instead it is about contributing to a project that resonates with a company's activity. For example a restaurant can feed a child, a television retailer can give a cataract blind person the gift of sight (Get Vision-Give Vision), a magazine publisher can plant a tree every time they sell a subscription and a property developer can build a low-cost family home for those in need (Buy1BUILD1) - the list is simply endless.

Something special is happening these days as more and more people are switching onto giving and 'citizen brands' as a part of their everyday experience. The 2008 Edelman Goodpurpose global study of consumer attitudes reveal that almost seven in 10 (68%) consumers would choose to remain loyal to a brand during a recession if it supports a good cause, and 71% say that when they think about the economic downturn, they have either given the same or more time and money to good causes. This very same study highlighted some other major things as well like :

* 52% of consumers globally are more likely to recommend a brand to others when it supports a good charity cause over one that doesn't.

* 54% would sing the praise's of a brand to promote their products if there was a good cause behind it.

* Consumers are now voicing a clear desire for marketers to associate their brands to social causes. 42% say that if two products or services were of a similar quality and price, commitment to a cause outranks factors like innovation, design and brand loyalty when selecting one brand over another.

Turning Getting into Giving

The new concept of Buy One GIVE One is starting to replace Buy One GET One as the global giving movement led by Buy1GIVE1 ripples out. Right now if you search for the terms B1G1 and BOGO you will find that websites that do Buy1-Give1 giving are on the first page of Google results. Certainly with the large consumer demand shown for products from companies like TOMS Shoes, BOGO lights and OLPC - One Laptop Per Child, this tide is set to continue and spread.

I did a recent Google search to find the 25 top key words associated with the keyword BOGO. The results were very interesting in that none of them currently contained the word Give. I have displayed the results below. It will be interested to repeat this test in twelve months time and see what changes. Consumers are starting to drive major change and despite still wanting to receive free gifts (as in traditional B1G1/BOGO), they equally want to help others and the environment. This sentiment is validated by the 2008 Goodpurpose global study.

Here's the results :

Free, networking, boots, groups, music, dallas, togo themes, wallpapers, buy, applications, skins, values, coupon, African, gift, photography, blogging, discount, sharing, shopping, pics, join, prose

Transactional or transaction based giving

Unlike normal charitable giving Buy One Give One giving is transactional. What is meant by that is : every time you buy something you give something. In the case of SunNight Solar they give a physical light for every light sold. In most cases, businesses that become part of this special form of transaction-based giving, give in a different way. At Buy1GIVE1, giving can start from just USD 1c contribution per sale. At this amount no business in the world can say they cannot give and 100% contributed goes to the cause.

The amount contributed from each sale is not the point of focus with Buy1GIVE1 transaction based giving. The focus is instead on the story and sharing the simple joy of giving. In the end, if you think that 1c is not a lot to contribute and is unlikely to make much of a difference think again and consider the following idea.

From its origins in Ethiopia, where the main coffee production is still from wild coffee tree forests, coffee consumption has spread throughout the world. Today Brazil is still by far the largest producer producing an average output of 28% of the world's total coffee. Brazil produced enough coffee in 2006 to make 216 billion four hundred million - 216 400 000 000 - espresso coffees. If we calculate that across global production then we get a daily global consumption of around 2,117,416,830 cups of coffee. The figures are hard to find but lets guess that 40% of the world's coffee is sold in coffee shops then we would get that 846,966,732 cups are sold commercially each day globally. This would equate to about 185,485,714 cups in the USA alone seeing they purchase around 21.9% of the world's coffee beans.

If we considered the impact of the coffee industry alone taking up Buy1-Give1, imagine now that for every cup of coffee sold a child in a developing region like Sub-Sahara Africa received clean drinking water from a well and it only costing 1cent to do this. Surely any coffee shop could afford to contribute this amount from the sale of a single cup of coffee. Imagine the different that this one action alone would make in the world.

Transactional giving is the story of the thousand-mile journey starting with that first single step. Digging a well costs a few thousand dollars so it's a big barrier for communities in developing nations. However if you break the cost down it only takes the sale of a cup of coffee to give clean water to a single person for a day1. This is the power of transactional giving. It is like the compound interest of giving - a little turns into a lot very quickly.

So many companies are used to doing things on their own. Doing transactional giving is no different. A company can go out find a cause and start doing Buy One Give One giving. And yet they are missing the point when they do this. Buy1GIVE1 giving is about sharing the joy of giving and not trying to change the world. As soon as you step up and say you are going to change the world then the world will step up and challenge you. Within a heartbeat a company would experience the sharp scrutiny of the media inspecting their every move. And yet when a company steps up and says it is supporting what its customer want and joins with others in its industry to do that in a win-win way, the story is different. When companies choose to join together under a commonly recognised banner/brand they can have a powerful joint effect. The ripple that a single company creates is added to that of another and the ripple grows into a tidal wave that benefits so many. This is the power of giving and doing things together.

Everyone wins with Buy One Give One transaction based giving. The consumer wins - at no extra cost to themselves they have made a difference through their purchasing choices. The business wins in so many ways. And of course the charity cause wins because they are now able to receive small amounts from numerous sources aggregated and paid in a lump sum by Buy1GIVE1.

A new start

If you go right now and check Wikipedia.com for the word BOGO you should find that a new definition has been added. And soon B1G1 will be added. It is time for a sea-change - a change from the focus on GETTING to focusing on GIVING. I personally added a small addition to Wikipedia's BOGO definition that says this: "... an acronym in the marketing industry that stands for Buy One GIVE One."

Just imagine our world where every time you shopped and bought something you gave something - automatically and seamlessly. This is the simple joyful magic of transaction based giving.

This is the world I want to be part of.

And remember - you don't 'get' giving till you get giving.

References :

http://simple.wikipedia.org/wiki/Coffee

http://www.dep.org.uk/globalexpress/13/page1.htm

http://www.goodpurposecommunity.com/

http://www.coffeepoet.com/2007/09/

http://www.scfnw.org.uk/site/article183.html

http://www.dep.org.uk/globalexpress/13/page1.htm

http://www.coffeepoet.com/2007/09/

Footnotes: 1 Calculated by taking the average cost to dig a well, dividing it by its average expected life without major maintenance, divided by the number of people in the community benefiting from the well on a daily basis.

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