1) Purpose Of The Call
Before you even make the call, identify the purpose and end goal of your call. What action do you want your prospects to take after the call? If you don't have a goal, you won't get the result that you want in the end.
2) Find Out Their True Interest Level
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Poor Telephone Manners
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen Up
If you are struggling to get a read on your prospect, just listen to them. It is easy to monopolize a conversation without even knowing that you are doing it. To get the best insight into your prospect, listen to them. If you don't, you are unlikely to be successful.
5) Don't Make Your Fears Theirs
Just because your client is busy at the moment does not mean that they do not ever want to talk to you. Do not read negativity into somewhere that it is not. Just because you are afraid that they don't want to talk to you, doesn't mean that they don't.
6) Not Asking Enough Questions
There are things that you need to know about your prospect to qualify them, but also make sure to find out about what they want you to know. People love to talk about themselves, their families, and things of interest to them. You will build rapport with them by being interested in what interests them.
7) Not Being Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Ask For It
You need to give your prospect a call to action. You want them to follow up with what you're telling them by having them do their own due diligence. By asking them to do something for you, you can then follow up with them and see what their own research turned up.
Before you even make the call, identify the purpose and end goal of your call. What action do you want your prospects to take after the call? If you don't have a goal, you won't get the result that you want in the end.
2) Find Out Their True Interest Level
This goal is simple. Do not give away all of your goods without knowing if the person will even take the time to look at them. If they want you to just send them the information so that they can get you off of the phone, don't do it. Do some digging to see what their level of interest is, or if they're just trying to get rid of you.
3) Poor Telephone Manners
We all know what good etiquette is, but sometimes we don't even realize when we're not following it. Avoid smacking your gum, eating, multi-tasking, or having distractions in the background while you're making calls. Not only will it be distracting to the prospect, but also to you.
4) Listen Up
If you are struggling to get a read on your prospect, just listen to them. It is easy to monopolize a conversation without even knowing that you are doing it. To get the best insight into your prospect, listen to them. If you don't, you are unlikely to be successful.
5) Don't Make Your Fears Theirs
Just because your client is busy at the moment does not mean that they do not ever want to talk to you. Do not read negativity into somewhere that it is not. Just because you are afraid that they don't want to talk to you, doesn't mean that they don't.
6) Not Asking Enough Questions
There are things that you need to know about your prospect to qualify them, but also make sure to find out about what they want you to know. People love to talk about themselves, their families, and things of interest to them. You will build rapport with them by being interested in what interests them.
7) Not Being Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Ask For It
You need to give your prospect a call to action. You want them to follow up with what you're telling them by having them do their own due diligence. By asking them to do something for you, you can then follow up with them and see what their own research turned up.
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to find out how to put a system to work for you! About the Author: Brian McCoy is a six figure earner and a top earner in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to ensure their success.
No comments:
Post a Comment